Returns & Exchanges
At Zulily, we strive to offer the best value on unique finds, which is why most items are eligible for return within 30 days of delivery. Please note that items marked as Final Sale cannot be returned or exchanged.
Start Your Return
Log in to your Zulily account, navigate to 'My Orders,' and select the items you wish to return to generate a return authorization.
Print Your Label
Download and print the prepaid shipping label provided in the returns portal; a flat-rate return shipping fee will be deducted from your refund.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the return slip is included inside the box.
Ship and Track
Drop off your package at the designated carrier location and keep your tracking number to monitor the status of your refund processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing